FAQ

What is a portable power station?

A portable power station is a rechargeable battery-powered generator. Macure portable power stations are compact, lightweight, and designed to provide electricity that’s reliable and convenient to carry around.

How long does it take to fully charge a Macure portable power station?

The charging time for a macure power station can vary depending on the model and the power source. Typically, it can take between 5 to 7 hours when using an AC wall outlet.

Can Macure portable power stations be charged while they're being used?

Yes, macure power stations support pass-through charging, which means you can charge the power station while it is being used.

What devices can I power with my portable power station?

Macure power stations can power a range of devices like smartphones, tablets, laptops, cameras, lights, and even some appliances. However, the capacity to power depends on the model of the power station and the power requirements of the device.

Can I charge my portable power station using solar power?

Yes, Macure power stations can be charged using compatible solar panels. The charging time will depend on the strength of sunlight and the wattage of the solar panel.

I'm planning to go on a road trip. Can I charge my portable power station in my car?

Yes, most Macure portable power stations can be charged in your vehicle using a car charging cable. It’s a handy feature when you’re on the road and away from a traditional power source.

Can I use a macure portable power station to power my drone equipment in the field?

Yes, you can use your macure power station to keep your drone equipment charged when you’re in the field. It’s a perfect companion for drone enthusiasts who often find themselves far from a power source.

I work as a freelance photographer. Can Macure portable power stations help me during outdoor shoots?

Definitely! A macure portable power station can power up your camera, lights, laptop, and other equipment during an outdoor shoot. Its portability and robust power capacity make it a great companion for professional photographers.

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).